Effective Date: July 22, 2026
1. Introduction
VUTI is owned and operated by Aiden Erol under the VUTI name ("VUTI," "we," "us," or "our").
This Privacy Policy explains how VUTI collects, uses, discloses, retains, and protects personal information when you use the VUTI mobile application, playvuti.com, VUTI's player-verification process, game reservations and payments, account support and deletion features, and related VUTI services.
By using VUTI, you acknowledge the practices described in this Privacy Policy.
2. Information We Collect - Account Information
When you create or maintain an account, VUTI may collect your full name, email address, Firebase user identifier, account creation date, verification status, verification title or category, confirmation that you are at least 18, date and time of acceptance of applicable terms, and account status.
Your password is handled through Firebase Authentication. VUTI does not have access to your plain-text password.
3. Information We Collect - Player Verification
When you apply for verification, VUTI may collect your full name, current or most recent team, club, school, or organization, highest level played, links, references, coach information, highlights, or other information you voluntarily provide, application status, submission and review timestamps, reviewer information, internal administrative notes, rejection reasons, and communications relating to verification.
Do not provide sensitive information that is unnecessary for verifying your playing background.
4. Information We Collect - Game and Reservation Information
VUTI may collect and store game identifiers, user identifiers, player names, reservation status, selected role such as outfield player or goalkeeper, verification status or title, amount paid, currency, payment status, reservation creation time, cancellation time, refund status, refund timestamps, and related transaction references.
5. Information We Collect - Payment Information
Payments are processed by Stripe. Stripe may collect and process payment-card information, billing details, device information, fraud signals, and transaction information according to Stripe's own privacy practices.
VUTI may receive and store limited payment information such as a Stripe PaymentIntent or transaction identifier, amount, currency, payment status, refund status, user identifier, game identifier, selected reservation role, and receipt email.
VUTI does not directly store complete card numbers or card-security codes.
6. Information We Collect - Support and Communications
When you contact VUTI, we may collect your name, email address, message contents, information about your account or reservation, attachments or evidence you provide, and records of VUTI's response.
7. Information We Collect - Account Deletion
When you request deletion, VUTI may collect your user identifier, name, email address, request date, request status, and completion date.
After processing, VUTI may remove your name and email from the request record and retain only a minimal record showing that deletion was requested and completed.
8. Information We Collect - Administrative and Safety Information
VUTI may create or retain records concerning policy violations, suspensions or bans, payment disputes, fraud indicators, reported misconduct, safety incidents, complaints, refund decisions, and communications needed to investigate or resolve an issue.
9. Information VUTI Does Not Currently Collect Through the App
VUTI does not currently use the app to request or track precise real-time GPS location, contacts, photos or camera access, microphone recordings, health or fitness data, advertising identifiers for targeted advertising, or third-party behavioral analytics.
VUTI displays game and venue locations. A game's location is not the same as tracking a user's device location.
If VUTI adds new features that collect additional information, this Privacy Policy and applicable app-store disclosures will be updated.
10. Information Collected by Service Providers
Firebase, Google Cloud, Stripe, hosting providers, device platforms, and internet infrastructure providers may automatically process technical information needed to provide, secure, diagnose, and operate their services.
This may include IP address, device or browser type, operating system, timestamps, network information, crash or security signals, and service logs.
Their handling of information is governed by their own agreements and privacy policies.
11. How We Use Information
VUTI may use information to:
- Create and manage accounts.
- Authenticate users.
- Determine eligibility.
- Review verification applications.
- Display verification status.
- Provide game listings.
- Create and manage reservations.
- Maintain rosters and capacity.
- Process payments and refunds.
- Apply goalkeeper pricing.
- Send transactional and service communications.
- Provide support.
- Respond to deletion and privacy requests.
- Detect and prevent fraud.
- Investigate misconduct and safety concerns.
- Enforce VUTI's Terms and policies.
- Maintain and improve reliability.
- Comply with legal, tax, accounting, and regulatory obligations.
- Protect VUTI, users, venues, and others.
VUTI does not currently use personal information for third-party targeted advertising.
12. Information Visible to Other Users
Certain information may be visible to other signed-in VUTI users in connection with game participation. This may include your displayed player name, reservation role, roster participation, goalkeeper or outfield designation, verification status or title, and reservation or attendance-related information reasonably necessary to operate the game.
Verification applications, supporting links, private notes, payment details, email addresses, and administrative notes are not intended to be publicly displayed to other users.
13. How We Share Information
VUTI does not sell personal information.
VUTI may share information with service providers that help operate VUTI, including Firebase and Google Cloud for authentication, database storage, and backend infrastructure; Stripe for payments, refunds, and fraud prevention; website and domain providers; email and support providers; and technical contractors working on VUTI's behalf.
Limited roster and participation information may be displayed to other users as described above.
When reasonably necessary to coordinate a game, handle an incident, enforce venue requirements, or resolve a problem, VUTI may share limited relevant information with a venue operator or person assisting with game operations. VUTI will not provide participant information for unrelated marketing without consent.
VUTI may disclose information when it reasonably believes disclosure is necessary to comply with law or legal process, investigate fraud or payment abuse, enforce agreements, protect a person's safety, respond to misconduct, protect VUTI's rights or property, or establish, exercise, or defend legal claims.
If VUTI is reorganized, sold, merged, financed, or transferred to another operator, information may be transferred as part of that transaction, subject to applicable law.
VUTI may also share information when you request or authorize the disclosure.
14. Legal Grounds
Depending on the applicable jurisdiction, VUTI may process information because it is necessary to provide the Services requested by you, you have consented, VUTI has a legitimate interest in operating, securing, and improving the Services, processing is necessary to comply with law, or processing is necessary to protect users, VUTI, venues, or others.
15. Data Retention
VUTI retains personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
Account and verification information is generally retained while an account remains active.
Game and reservation records may be retained while needed to provide reservation history, manage game operations, process refunds, resolve support requests, investigate no-shows or misconduct, handle disputes or chargebacks, or maintain accurate financial records.
After account deletion, VUTI will delete or anonymize profile and verification information, except for limited records that may reasonably need to remain for payment processing, refunds, accounting or taxes, chargebacks, fraud prevention, safety investigations, dispute resolution, enforcement of account restrictions, or legal compliance.
Ordinary support communications may be retained for a reasonable period after resolution. Records connected to a continuing dispute, safety issue, fraud concern, chargeback, or legal obligation may be kept longer.
A minimal record showing that an account-deletion request was received and completed may be retained without the user's name or email.
VUTI will delete or anonymize information when it is no longer reasonably necessary.
16. Account Deletion
You may request deletion through the in-app Delete Account feature, by emailing playvuti@gmail.com , or through VUTI's external account-deletion resource.
VUTI aims to complete a verified request within 30 days.
Before completing deletion, VUTI may need to confirm the request relates to your account, resolve an outstanding refund, handle an active reservation, investigate an unauthorized transaction, resolve a chargeback or dispute, or retain limited information required by law.
Deleting your account generally includes deleting or anonymizing your VUTI profile, player-verification application, personal information associated with historical reservations, unnecessary payment-outcome records, and other personal information associated with your account.
Limited records may remain as described under Data Retention.
17. Your Rights and Choices
Depending on where you live and subject to legal limitations, you may have rights to request access to personal information, correct inaccurate information, request deletion, request a portable copy, object to or restrict certain processing, withdraw consent where processing is based on consent, and complain to an applicable privacy authority.
You may update certain profile information through the app.
To make a request, email playvuti@gmail.com . VUTI may need to verify your identity before completing the request.
VUTI will not discriminate against you for exercising applicable privacy rights.
18. Security
VUTI uses administrative, technical, and organizational measures intended to protect information. These include using established providers such as Firebase and Stripe, limiting administrative access, applying database-security rules, and using encrypted network connections where supported.
No application, database, payment system, or transmission method can be guaranteed completely secure. You are responsible for protecting your login credentials and notifying VUTI of suspected unauthorized access.
19. International Processing
VUTI and its service providers may process information in the United States and other countries where providers maintain infrastructure. Those countries may have privacy laws different from the laws where you live.
20. Children
VUTI is intended only for adults who are at least 18 years old.
VUTI does not knowingly permit people under 18 to create accounts or participate through the Services.
If VUTI learns that a person under 18 created an account, VUTI may suspend the account and delete associated information.
A parent or legal guardian who believes a minor supplied information may contact playvuti@gmail.com .
21. Third-Party Services
VUTI may contain links or integrations involving third parties.
VUTI is not responsible for a third party's independent privacy practices. Review the privacy terms of providers such as Stripe, Google, Firebase, Apple, and any linked venue or website.
22. Changes to This Policy
VUTI may update this Privacy Policy as its features or legal obligations change.
The revised policy will state a new effective date. VUTI may provide additional notice through the app, website, or email when appropriate.
23. Contact
VUTI
Owned and operated by Aiden Erol
Website:
playvuti.com
Email:
playvuti@gmail.com
Mailing address: 27534 Kingsland Place Ln
Fulshear, TX 77441
United States